Terms & Conditions

Fees for the Services are as set out in the applicable order, quote, or subscription plan.

Fees are billed in advance for each subscription period unless agreed otherwise in writing.

If a payment fails (e.g. a card decline), we may retry the charge and/or suspend access to the Services until payment succeeds, without prior notice.

All payments are final and non-refundable, including on early termination, non-usage, or downgrade, except where required by applicable law.

No pro-rated refunds are issued for partial billing periods.

You may submit requests for new features or enhancements.

We will review such requests but have no obligation to implement them. Any decision to build a requested feature, and its timeline, is at our sole discretion, based on internal priority, feasibility, and roadmap.

A feature request does not create a commitment, warranty, or contractual obligation.

These Terms apply for the subscription term and any renewal.

Either party may terminate for the other’s uncured material breach, with 30 days’ written notice to cure.

On termination, access to the Services ends immediately. Section 2 (No Refund Policy) survives termination.

Subscriptions renew automatically for successive terms of the same length unless cancelled at least 15 days before the current term ends.

Cancellation takes effect at the end of the current billing period; Section 2 (No Refund Policy) still applies to fees already paid.

In addition to termination, we may suspend your access to the Services for non-payment, suspected abuse, or a security risk.

Where the risk is time-sensitive, suspension may occur without prior notice. We will restore access once the underlying issue is resolved.

You will not reverse-engineer, decompile, or attempt to derive the source code of the Services, except where applicable law permits.

You will not resell, sublicense, or provide third-party access to the Services without our written consent.

You will not abuse, circumvent, or exceed API rate limits, or use the Services for any unlawful purpose.

We retain all right, title, and interest in the Services, including all software, documentation, and underlying technology.

You retain ownership of your own data submitted to the Services.

Each party will protect the other’s confidential information with reasonable care, at least equal to the care it applies to its own confidential information.

You will indemnify and hold us harmless against claims, losses, and expenses arising from your misuse of the Services or violation of applicable law.

We will indemnify and hold you harmless against third-party claims that the Services, as provided by us, infringe that third party’s intellectual property rights.

To the maximum extent permitted by law, our aggregate liability under these Terms will not exceed the fees you paid in the 3 months preceding the claim.

We are not liable for indirect, incidental, special, or consequential damages, including loss of profits or data.

The Services are provided “as is” and “as available,” without warranties of any kind, express or implied, except as expressly stated in these Terms.

We do not guarantee any specific uptime percentage or provide service credits, unless a separate service level agreement has been signed.

We may make new or experimental features available on a beta or preview basis. These are provided “as is,” may be unstable, and may be modified or discontinued at any time without notice.

All fees are exclusive of GST and any other applicable taxes, duties, or levies. You are responsible for these in addition to the quoted fees.

We process personal data in accordance with our Privacy Policy and applicable law, including the Digital Personal Data Protection Act, 2023 (India).

We may reference your name and logo as a customer in our marketing materials, unless you opt out by writing to us.

You represent that you are not subject to Indian or other applicable international trade sanctions or export restrictions, and will not use the Services in violation of such restrictions.

Where fees are usage-based, we may reasonably verify your usage against billed amounts, on reasonable notice and during normal business hours.

Neither party is liable for delay or failure to perform due to causes beyond its reasonable control.

These Terms are governed by the laws of India.

Subject to Section 21 (Dispute Resolution), the courts at Mumbai, Maharashtra have exclusive jurisdiction.

Mediation: In the event of any dispute, controversy, or claim arising out of or relating to these Terms, the parties will first attempt in good faith to resolve it through mediation, conducted in Mumbai by a mutually agreed mediator, within 30 days of a written request by either party.

Arbitration: If the dispute is not resolved through mediation within 45 days, it will be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed by mutual agreement (or, failing agreement, in accordance with the Act). The seat and venue of arbitration will be Mumbai, India. The language of arbitration will be English.

Legal Remedies: Only if arbitration is unenforceable, does not resolve the dispute, or as necessary to enforce or challenge an arbitral award, either party may approach the competent courts at Mumbai, Maharashtra.

We may update these Terms from time to time. Continued use of the Services after changes take effect constitutes acceptance. Material changes will be reflected in the “Last updated” date on this page.

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Notices to us should be sent to hello@nablrco.com. Notices to you will be sent to the email address on your account or order records.

If any provision is held invalid, the remaining provisions continue in full force and effect.

These Terms, together with any applicable order form, quote, or subscription plan, constitute the entire agreement between the parties.